Offerchat is a free chat program that you can install onto your website. You can have unlimited users, unlimited chats, unlimited sites, and its all free. Their business model is based on outsourcing your chat to one of their live agents. Pretty genius idea if you ask me.
Update: We created an extension to do this for you. Download it FREE from Magento Connect store
Here is how to install the Offerchat Live Chat Program on your Magento store.
First, determine if your theme has a head.phtml file. Navigation to:
If you do not have a head.phtml file there, then check here:
If still not there, check:
You may have one in each, but edit the one in your specific theme. Most cases its going to be the first one.
Open up the head.phtml
Copy and paste the latest Widget code from Offerchat by logging into your Offerchat dashboard and selecting Widget Settings on the left, and then Install Widget. It should look like this:
Here is what our head.phtml looks like now:
Copy and paste this into the bottom of your head.phtml file. Save and upload the file. Thats it, you now have Offerchat's free live chat program installed on your Magento store. If you have any questions please comment below.